FAQ

If you or your company have ordered from Fore Supply in the past, please do not create a new account. Instead go to the Sign In page, enter your email address and click “Forgot your password?” You will then receive an e-mail to change your password and you will be able to log in to your company’s account. If you are still having issues, please call us at 800-543-5430 and we will be happy to assist.

If you have never purchased from Fore Supply, click on the “Company Account Creation” and fill out the form. You will then receive an e-mail that you can use to log-in to your newly created Account. 

Please call us at 800-543-5430 or email us at info@foresupply.com and we will be happy to assist.

If you are new to the site, you can register for ordering by using the “Sign In” link in the upper right corner of each page.

You can use the “Sign In” link in the upper right corner of each page to login. Once logged in, your preferred pricing will be displayed.

If registered, you can use the “Sign In” link in the upper right corner of each page. Once logged in, you’ll be able to add items to your shopping cart.

You must register with foresupply.com and complete our professional verification process before purchasing from our website.

Items will remain in your shopping cart for 14 days; after that time the items will disappear if not ordered.

If an item you’re looking for is out of stock, please contact Fore Supply and we will assist you with finding the item or a suitable alternative.

Once an order is placed, if it needs to be cancelled or changed please contact us at 800.543.5430.

Yes, you can, but each code must be entered individually. Enter the code, click “Apply,” and then repeat the code you are redeeming. (Note: Some codes are limited to call-in orders only.)

Most orders received by 2 p.m. CST will ship within 24 hours.

Orders placed on the website can only be shipped to customers in the continental United States. For questions regarding international orders, please call us at 800.543.5430

Sales tax will be added to orders delivered to any state that collects sales tax. (list of states)

No. When checking out, under the Payment Option select the “Purchase Order” option and enter any reference number you prefer.

Yes!

We accept Visa®, MasterCard®, American Express®, and Discover®.

We authorize for the full balance when you check out and settle the charge when the item(s) ship.

This message means your card has been declined. If you receive such a notice, please contact your issuing bank for further information.

Not at this time. (ask Cailee)

If an item is on backorder your card will be authorized for $1 just to confirm that the card is in good standing. (check with preauthorized transactions)

If could be a typographical error in the order and the charge should clear out within 2-3 business days. You may see a pending charge and a settlement; the pending will clear in 1-2 business days.

If you haven't used the card in 6 months it will be removed from the credit card processor's database. (check with accounting for clarity)

Yes. When placing an order for international delivery, please call Fore Supply at 800.543.5430 or email info@foresupply.com.

We only ship to physical street address.

DS stands for a Drop Ship item. This means that an item will ship directly from the manufacturer. (freight language?)

Please call Fore Supply at 800.543.5430 or email info@foresupply.com

-Return any product* in new condition and appropriate for resale within 45 days of purchase for a prompt, courteous refund.
-After 45 days, return any product* in new condition and appropriate for resale for a refund, less a 20% restocking fee. -Items returned to Fore Supply after 90 days will not be accepted for return or returned to you.
*EXCEPTIONS: copyrighted materials, HAZMAT items, custom orders, screens, drop shipped items, and equipment without a return authorization approval from our Customer Service Department

Please allow 14 days for credit to be processed and issued once returned items are received.

Please keep all packing materials until items have been fully inspected. Contact Customer Service at 800.543.5430 within 72 hours to report damage.

Items missing from your order must be reported missing within 48 hours of receipt for replacement.

Here are 4 easy steps to returning your product:

• Inspect your return: Make sure that all items are un-opened and in the original packaging. All pieces, parts, printed materials, and accessories must be included for the return. If your return has been opened or is not in the original packaging contact customer service at 800.543.5430.
• Include a copy of your invoice or picking ticket in the return. This expedites the return process. If you do not have a copy of your invoice or picking ticket contact customer service at 800.543.5430. If applicable, include RMA or RA number.
• Package your return to ensure no damage upon return shipment. If items are received damaged there will be no credit issued.
• Returns should be addressed to:

Fore Supply
1205 Capitol Dr.
Addison, IL 60101
Attn: Returns Department
NOTE: Except in the case of damages or incorrect shipment, return shipping charges are the responsibility of the customer.

If the item has disappeared, then it has either been discontinued or it is out of stock and we do not have an estimated date for new stock arrival.

If you know the item number, the quickest way to locate it is with the search form text box located in the top of each web page.

You must be logged into your account to be able to leave a product review. Navigate to the product page and locate the “Write a Review” link and complete the review form.

Yes, and you can request a copy of our catalog by using the link at the bottom of every page.